Welcome to ARS247
New Remote Support Connection Tool! SimpleHelp! PDF Print E-mail

Over here at ARS we are always trying to find the best way to help support our customers. We have started using a new Remote Connection tool that allows us to better serve you.

 

CLICK HERE TO CONNECT TO A SUPPORT TECH VIA SIMPLEHELP. (Please only choose if are currently working with a Technician and they are requesting to connecto to your computer).

If you have a NEW issue, please contact support by email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) or by pyhone: 866-549-8837.

 

Thanks!

 
 
Your Resource Center for Support PDF Print E-mail

ARS247 is our newest resource center for clients utilizing Route Manager 2000 and RMAdvanced and Q-Route 2000. ARS strives to provide the best customer service that our industry has to offer. Our comprehensive Web site will provide you details on the latest software changes, downloadable upgrades for your system, manuals, training procedures, and much more!

 

To get better acquainted with our Web service, we encourage you to log in and visit all the areas ARS247 offers. Depending on the level of support that you are on, some areas may or may not be accessible. If you do not know your username and/or password, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request one.

 
 
We're Serious about your support PDF Print E-mail

At Advantage Route Systems, supporting customers is our primary concern. We employ an entire staff dedicated to this purpose. Our responsive technical support team is available 24 hours a day, 7 days a week for customers on a Support Plan. Excellent service is our goal, and we are committed to 100% satisfaction from all our customers around the globe.

 

How We Do It

Our technical support team is versatile enough to support our customers via telephone, e-mail, and fax. This makes it possible to assist users in even the most distant locations. Using remote access technology, we can even dial into a system and fix any problem in real time.

 

Our Staff

We have a unique in-house group of experienced, talented, and multi-lingual professionals, who continually address and solve the most difficult challenges. Our certified team is dedicated to your success and prides itself in providing around-the-clock support to all of our users-wherever they may be.

 

One Roof

Our support staff and programmers are in the same location, allowing us to coordinate our efforts and respond immediately to current issues. This ensures excellent communication and direct interaction of a staff that can support you when you need it.